Terms & Conditions

Delivery

Delivery will be made to the address specified by you on the completed order form.

We will deliver your order to the main entrance of the delivery address.  Do not force our courier to deliver your order for example, to a particular floor in an apartment block or into your kitchen. Courier has not permission and instructions from company to deliver your order as per your demand. We always reserve the right to deliver only to the main entrance of the delivery address.

Delivery times will be agreed with you at the time of placing your order.

Whilst we make every effort to deliver all your goods in the agreed time, we will not be liable, if we fail to do so in some circumstances beyond our control. We currently only deliver in Gujranwala, Pakistan

Delivery Charges

We provide free delivery to an order for an amount more than Rs.6999. We charges Rs.150 to all orders placed on our online Grocery store with a Cart Value which is lower than Rs.6999.

Acceptance

Your order is an offer to buy from us. A contract is only formed when we notify you that we have dispatched your order or notify you that your order is available to collect at the store (as applicable). Instead of both conditions said above we may decline to supply the goods to you.

Availability

If for any reason beyond our reasonable control, we are unable to supply a particular item, we will not be liable to you. Please note that we will attempt to deliver substitute lines. In any case substitute lines are not unavailable then you please do not request us to do so.

Although we will always try to cater for your orders. However for an order of a large quantities, a line can only be fulfilled at the discretion of the store. For example, if you were to make an order of 500 bottles of Pepsi which would use up all that store’s stock, the store may only deliver less bottles as you desired.

Prices

We do our best to quote best possible prices but as daily fluctuation in prices of products and depreciation or appreciation of currency the prices on our Grocery

We do our best to quote best possible rates but as daily fluctuation in prices of products and depreciation or appreciation of currency the prices on our Grocery website are guide prices only. The actual price you pay will be the price charged at the time your order will deliver. The actual order value cannot be determined until the day of delivery because the prices stated on the website may vary either above or below the prices in store on the day your order is picked and delivered.

If you have any query please contact our Customer Services Team on 03456555529, Monday to Saturday 9am to 7pm and Sunday 11am to 6pm.

Payment

Currently you can pay by Cash on delivery only.

Customer Services

If you have an order query, please e-mail us at info@pindfood.com or Contact:  03456555529